Working from home is still the standard. And although there is just as little to do in a number of branches, there are also plenty of branches that – perhaps especially now – are running at full speed. This also means that new talent is being attracted. But how do you ensure proper onboarding of those new employees if this has to be done remotely?
Onboarding in corona time, it brings with it a whole new challenge: distance. How do you get a grip on your new employees? How do you prevent them from drowning or at least getting hopelessly lost because they don’t know what to do, how to do it, and who to turn to with questions? I experienced it firsthand. I started at HR Consultants UK in March 2021. I was not cold at work when Bruno Bruins, then still Minister for Medical Care & Sport, spoke the now famous words: ‘People throughout the London are called upon to work from home as much as possible’. I had just met my colleagues and from one day to the next our way of working and communicating changed from mainly ‘live’ and on location to online and from home. Imagine what that must be like if you have never seen a colleague ‘live’ at all.
3 tips for remote onboarding
Of course it is far from ideal. Nevertheless, there are things that can be invented to make the training process workable from a distance.
1 Designate a buddy
Just as that would work well in a normal training process – but the necessity is often lacking – the use of a buddy for long-distance onboarding is almost indispensable. Appoint someone who knows the organization well and who is happy to guide a newcomer. This way, your new employee will at least know who he or she can contact in case of questions or uncertainties. This will prevent the water from slowly reaching his or her lips.
2 Deploy a collaboration platform
By using collaboration tools such as Microsoft Teams, Google Workspace or Duppal, your newcomer can easily and safely get to know colleagues virtually or he or she can get started with some tasks under the virtual guidance of a colleague. Such a collaboration platform is usually also provided with a video option. By using this, your new employees can still start attaching faces to names, even before they have met someone in person.
Use your LMS
With a good learning management system you can easily set up a predefined induction process. This way, your new talent can go through a number of knowledge sessions and tutorials at his or her own pace in a sequence that you determine. A kind of virtual colleague sitting next to you. And as every disadvantage has its advantage: this colleague never forgets anything, is never distracted and is never in a hurry. Nice is not it?
Would you like to know more about how the smart features of the HR Consultant UK learning platform can support you in the onboarding process? Need help to put continuous learning on the agenda and ensure that knowledge development takes an even more strategic role? We are happy to help you! Feel free to contact us without obligation.