5 tips for developing emotional intelligence at work

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Currently, much has been said about how to develop emotional intelligence at work. In the 1990s, American psychologist Daniel Goleman coined the term “emotional intelligence”. However, the idea of ​​the concept had already been exposed by Charles Darwin who cited in his work the importance of controlling emotions so that the individual is able to survive and adapt.

However, media attention to the term came after the publication of Goleman's book entitled “Emotional Intelligence”. Since then, developing emotional balance at work has become increasingly important.

Seeing the importance of this topic, we have gathered in this article some valuable tips for How to use emotional intelligence in the workplace.

They are developmental methods to help maintain greater balance and emotional control in everyday life. Interested? So read on and check it out.

What is emotional intelligence at work?

Widely used by psychology, Emotional intelligence means that the more an individual can be aware of his emotions, the more emotionally skilled he is..

In contemporary times, we see another need to control emotions, which is emotional intelligence at work.

Most people spend a large part of their days in companies, living with completely different demands and personalities.

It is possible to imagine that without self-control, the professional may end up developing different types of sentimental conflicts as a result of this pressure.

Watch the video below and understand better about this concept:


Why is emotional intelligence important at work?

Emotional intelligence at work is important because it helps in living with work relationships, as well as helping to deal with day-to-day pressure and internal challenges.

In this way, employees can be more productive and work more motivated with work goals.

How to develop emotional intelligence at work?


1. Improve your self-knowledge

The first step on how to develop emotional intelligence at work is have self-knowledge.

Therefore, you must start to observe your emotions. Find it out:

  • what makes you happy;
  • what makes you afraid;
  • what makes you frustrated;
  • what makes you motivated, etc.

Next, note how you construct your thoughts and feelings.

In this way, it becomes possible to stop repeating standard behaviors and start to better control your reactions, your line of reasoning and the degree to which life's weather affects you.

Also, know your limits and respect them. Having respect for yourself is also essential for you to be able to develop intellectually and be able to remain calm even in the most complex situations in the corporate world.

Read too: Psychological tests: how to use it in the selection of new talents?

2. Boost your self-confidence

Doubting your own abilities can cause you to become a reactive and negative person, who will act closed to novelties and limit your creative process.

With this in mind, start developing your self-confidence. If you have been given a job, it means that you have the ability to do it. So, try to do the best you can and believe that you will make it.

For this, support for learning how to develop emotional intelligence at work is coaching in the company or starting a therapy process with a psychologist.

These professionals will be able to help you identify the causes of low self-esteem, for example, and will develop it to the point of eliminate mental blocks that are already engraved in your subconscious.

Another way that can help you to have self-confidence is to take more risks:

  • seek to do things you have never done;
  • expose your ideas more;
  • accept that proposal made by your leader, among other attitudes.

As you step out of your comfort zone, it will be possible to generate results and discover new horizons, as well as discover in yourself previously hidden skills.

Keep in mind that fear is nothing more than a lack of knowledge. When you experience and understand the reality of the situation, it becomes possible to be more confident.

3. Learn to deal with negative emotions

Negative emotions are inevitable and having emotional intelligence at work does not mean going into a state of denial about these emotions.

However, it is important to reframe these feelings, to be able to control impulses and understand the reasons why the situations in question are generating this kind of sensation.

Therefore, seek to constantly question yourself about the motivation of your emotions. In this way, in addition to having control, you will be able to find wiser solutions to your problems.

The work environment often makes us feel insecure, but it is necessary to be more rational and create acts based on analysis and consideration so as not to act wrongly.

Understand more about hard skills and soft skills and how to evaluate them.

4. Learn to deal with the pressure of everyday life

One way to develop emotional intelligence at work is to being able to handle the pressure of everyday life.

Try to think calmly, even if the circumstances around you are hectic. Remember that something can only affect you if you let it.

Seek to perform your work in the best possible way, maintain your productivity and analyze situations in a balanced way.

Being in a hurry to get things done to escape the pressure of everyday life is useless. So do it dynamically, but never rushed and without revisions. That way, you avoid mistakes and save time.

It is also interesting to create a schedule of your activities so you don't miss deadlines in the delivery of your projects and get everything done with quality.

5. Develop empathy

Empathy is key to emotional intelligence at work. With that in mind, understand that:

  • there are days when your boss will be more nervous;
  • your co-worker will be less receptive;
  • not always the reactions of the people around you will be guided by rational thinking.

That way, you can put yourself in people's shoes and don't take your reactions personally. That's why:

  • use affection to deal with conflict;
  • focus on solving the problem;
  • make it clear to your teammates that you are there to contribute and not to generate criticism and frustration.

Often, all it takes is a moment of silence and a more subtle approach for things to work themselves out.

As we have seen, learning how to develop emotional intelligence at work requires a great discipline.

It is worth remembering that in the initial process of knowing the innumerable facets of the mind, it is relapses are common to old habits and attitudes that do not fit the profile of wisdom with emotions.

However, don't be discouraged and take care of yourself with affection, understand your limits and develop your skills with patience. With this, it will be possible to gain greater knowledge about their behaviors and improve them.

Decrease work stress and save money

Emotional intelligence at work also impacts the way you handle money, because with self-confidence and control of emotions it is possible to invest and manage your salary more wisely.

Have you ever thought about having more freedom to manage your earnings?

Get to know the HR Consultant UKy tool and learn how the system that implements payment on demand works, that is, a company's employees can anticipate part of their salaries when they need to.


This tool is changing the way employees deal with their salary and generating more satisfaction and motivation at work.

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