The concept of business tolerance is related to the ability to listen to others, to debate in a professional manner and to respect the differences that will naturally arise in the work environment.
It is common that on a daily basis we have to have a great ability to respect differences. It is what we call tolerance, a necessary attribute not only in the workplace, but also for peaceful coexistence in personal life.
Through business tolerance it is possible for the professional to know how to deal with negative feedbacks and, mainly, to manage accept opinions contrary to his. Incidentally, emotional balance is quite valued in the market.
Developing emotional intelligence at work facilitates teamwork and harmony in an environment that brings together different people in a personal and professional sense.
Business tolerance helps the team to go further. That is, that it can evolve even in the face of adversity.
In this article on how to be more tolerant, let's talk:
- what is tolerance;
- what is the importance of business tolerance;
- tips that can improve tolerance.
Do you want to know how to develop this interpersonal skill? Go ahead on this content and have a good reading.
Tolerance: know the origin of that word
Tolerance is a word that comes from Latin tolerant. In London it is a feminine noun with several meanings: “Act or effect of tolerating; indulgence, condescension, quality or condition of tolerant ”.
Being tolerant, however, does not mean that you need to ignore your own values and must accept injustices.
The big issue of tolerance is know how to hear each other, have the ability to debate and, above all, respect differences.
A survey by Momondo, a travel search engine, showed that 56% of people believe they have the power to raise respect and tolerance. Already for 49% of the interviewees the population is more intolerant today.
The importance of business tolerance
In a professional environment, tolerance even has direct impacts on specific positions, especially those with high decision-making power. After all, can you imagine a current leader who is not tolerant?
A manager needs to deal with multiple demands and opinions every day, manage people with different creeds, perceptions and personalities, and at all times try to maintain a healthy environment. This is only possible through corporate tolerance.
When you learn how to be more tolerant, you start to master a skill that is capable of enhancing skills such as the ability to manage conflicts.
Not to mention that when the professional is tolerant he has a great facility to build a good cycle of relationships at work.
This happens because he becomes an example and reference for those who work alongside him. Having a greater facility to make collections without generating crises among its employees, in addition to helping everyone to grow professionally.
Tolerant professionals find it easier to:
- live peacefully with different people;
- acting as a team, even if others have opposite opinions;
- dealing with negative feedbacks;
- listening to what others have to say;
- work around stressful situations.
How to be more tolerant: tips
Do you consider yourself tolerant? If the answer is no or “more or less”, there is no problem, it is always time to change.
So how can you be more tolerant? The following are the tips for you to develop business tolerance (and also for your personal life):
- Hear more of what others have to say
- Respect the opinion of the other
- Make a self-assessment
- Put yourself in the other's shoes
- Have patience with others
- Being a peacemaker
- Let go of the bad mood at work
Understand each of these topics better, below.
Hear more of what others have to say
One of the main needs for those who want to have tolerance is know hear.
Who listens has more time to think and does not act on impulse.
Not to mention that listening to what the other has to say you show respect and value your importance in the company.
Listening to ideas contrary to yours is not only a way of practicing business tolerance in practice, but also of learning and professional growth. Given that, any debate or dialogue can be considered as a process of dissemination and sharing of knowledge between the parties.
We have already spoken in a previous article about the importance of listening in the workplace.
Respect the opinion of the other
“You are not like everyone”, surely at some point in your life you have heard it.
The truth is that this phrase could not be more right. Therefore, a tip to keep business tolerance up to date is to respect the options of others.
It doesn't matter if you don't agree or find a mistake. If necessary, discuss with respect and conscience, but never try to impose what you think. Even more so in the professional environment, where the team work must come first.
Knowing how to position yourself does not mean that you are the owner of the truth, but that you are open to other opinions so that they reach a consensus. Be it in the application of a strategy or in the decision making in the execution of a task.
And also, if you don't reach a consensus, that's fine, after all, as we said earlier, you are not equal to everyone and everyone has the freedom and the right to have an opinion, even if they are against it.
Make a self-assessment
There is always a need for a first step towards change. Whether you commit to tolerance depends on you. Self-knowledge in this case is very important.
Try to remember situations in which you were intolerant and did not accept the opinion of others.
Identify those moments and try to think about the reasons why you acted that way.
Self-criticism is the first step towards achieving tolerance. The vast majority of professionals do not get along with someone at work, as they know that it is precisely that person who can help them develop business tolerance.
What bothers you about her? What irritates you? Try to assess whether these characteristics are also not present in you. This way, it will be much easier to understand why the other person acts in that way.
Try to understand that person's side and especially put yourself in their place.
Put yourself in the other's shoes
One of the main characteristics of tolerance is empathy at work. Empathy is the ability to put yourself in the other's shoes.
In the professional environment, this practice needs to be daily, whether in a conversation with the client or with the managers.
Empathy helps the professional to accept criticism better, in any way, because he understands the position of whoever is criticizing him.
For example, you made a mistake at work and consequently you will be charged, with empathy it is easier to have tolerance to understand the need for this charge.
Therefore, when receiving an adverse opinion of yours, try to put yourself in the position of the person who made it. Try to make this a routine, because with empathy it will be easier to practice tolerance.
Have patience with others
Patience and tolerance go together. Anyone who is tolerant is patient.
One of the most opportune environments to practice patience and tolerance is the professional.
Conflicts and different worldviews are normal in these places and it is up to you to have emotional control to accept the differences.
There is no magic formula for being patient, but it is possible to follow ways to control moods. In addition to thinking before speaking, pay attention to your breathing.
The famous “take a deep breath” can help you not reply with the first thing that comes to mind.
Breathe and slow down in a conflict, at that moment reflect on the problems that you can create with your actions.
Thus, a good exercise to have patience, which goes hand in hand with tolerance, is: breathe more and speak less. Focus on the solution, not the problem.
Being a peacemaker
Did you know that in many cases your work environment can be bad because of you?
That's right, if you don't practice the act of being a peacemaker of the environment, it allows relationships to be heavy and conflicts to surface.
Always try to understand others and avoid provoking discord or throwing firewood on the fire, as they say.
If you don't get along with someone at work try to talk to that person and understand the reasons.
Dialogue is the first step to avoid disharmony in the workplace.
Business tolerance is capable of reversing these stressful moments, because those who are tolerant are peacemakers and not troublemakers.
This does not mean that you cannot be sincere or expose your vision, but that you should not be intolerant of those who think differently from you.
Read too: How to improve the dialogue between employees and bosses in the company?
Let go of the bad mood at work
Even the most tolerant people can have bad days. A moment of bad mood can be the trigger for intolerance, capable of creating a conflict and exalting the mood in the work environment.
If you are not comfortable for a debate, and you are not feeling well that day, avoid exposing your emotions at that time.
Since emotional distress has nothing to do with tolerance and a word said can no longer be forgotten.
So if you are looking for tolerance, think before you speak and if it's a bad day just avoid putting your emotions in the foreground.
Debate or discuss the topic in question later, never discuss it with a warm head. Do this when you are better, more relaxed, and when you realize that you will be able to put tolerance before bad mood.
Being tolerant is possible
According to the same Momondo survey, 61% of people see in the world more things that unite people than issues that separate them.
Given this, we can say that the tolerance is not a utopia and can be experienced either in personal or professional life.
Of course, her practice challenges us, not least because it is not easy to deal with differences, especially in the work environment. However, it is through tolerance that we can be better people personally and professionally talking.
Professionals who are able to assume tolerance as a life goal are more peaceful, have greater ease in working as a team and are more likely to assume good positions throughout their lives.
Since, those who have an emotional stability can:
- manage conflicts,
- manage teams,
- enhance the skills of professionals.
For this reason, the tolerant professional is seen with good eyes in the company, because he is always keeping an eye on the solution and not on the problem.
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This article was written by HR Consultants UK, developer of HR Consultants UKy, an application that allows employees to anticipate part of their wages when they want in a simple and instant way. Believe me, the benefits for the company are also many. To learn more visit the article, “On-demand payment: what it is and how to adopt the salary on demand!”