We have shown in recent months that we can be flexible as a business. The switch to working from home was made in a few days at many companies. Now, of course, it helped that working more from home was already on many people's wish lists. But what about learning at home? Now that it seems that this situation will take a little longer, companies have to think about the long term again. And that means developing, taking steps forward and the preferably bigger steps than the competition. And the only way that can be done is by leading the way with your knowledge. But how do you ensure that a lot of work is done on knowledge development again and how do you ensure that that knowledge is shared within your company? We give you a few tips!
Tip 1: Be flexible
Did you regularly send people to classroom training before? Then look now at online solutions, such as an e-learning platform that provides up-to-date training. Did you often have people come for in-company training? Give shape to that need in a different way and make use of it, for example live streaming sessions. These can also be recorded and used later to quickly bring new employees up to speed.
We are faced with a major challenge and the end does not seem in sight yet. So embrace technical solutions that can make learning a lot easier. Just as you have also embraced working from home.
Tip 2: Provide insight and guidance
If you sail blind you cannot keep a course and it is precisely with knowledge development that that course is important. It happens so quickly that despite all the good intentions, things get done. Busy agendas, no attention from management or simply a focus on other matters.
By working with a central knowledge platform you can keep an eye on knowledge development. The completion of training courses and the attendance at, for example, knowledge sessions is recorded and, by means of dashboards, you also keep remotely, the overview of the progress.
Tip 3: Choose a platform with an integrated knowledge library
It is crucial to consider what content you are looking for. Is that for it really educate your professionals in the field of content or the offer must mainly focus on self-development and digital skills. There is of course nothing wrong with the latter, but the depth is lacking in these types of online academies to train your people in terms of content.
And sometimes real training courses are available, but only in class. Or for example via an external platform. And that has some drawbacks:
- Your people follow multiple training courses in different systems
- These training courses cannot be found on dashboards and in progress reports
- You cannot include these training courses in mapped out learning paths
It is therefore better to choose a solution where all this takes place within the same platform.
Tip 4: Think about how you want to facilitate knowledge sharing (also in the future)
We are making the transition from knowledge is power to sharing is power. Nice that that one colleague followed that interesting webinar, but if he or she keeps the findings to themselves, then the knowledge stops there (and disappears if this person finds another challenge). You want that knowledge to flow further into the organization. In the form of notes with the most important points or perhaps the entire webinar is interesting and you want to add it to a digital training course for new people. And there are many more examples:
- internal knowledge sessions
- product documentation
These are preferably managed centrally, so that they can be distributed throughout the organization and added to learning paths.
Also think about the future. You will have employed most of the people before the corona crisis. They benefit from the foundation that was laid when they still saw each other on a semi-daily basis. But how do you work with new employees who have never been to the office and only know their colleagues through Zoom or Meet. And what could this situation look like in a few years' time. Is the platform you are using ready for that?
Tip 5: Make sure your people can help each other in their development
At the office you would go to a colleague with a question. For many people, the digital threshold is somewhat higher. Now that they work at home, they sometimes feel more like an island. Make sure they take courses on a platform with good community functionalities. How handy is it if you can leave a note for your colleagues when following a training. Or, for example, during the training you can ask questions via chat to other colleagues who have already followed the training. You want to get your people off their island and create that ‘we do this together' feeling as much as possible.
Tip 6: Use an LMS and a good training partner
To be able to facilitate knowledge development and knowledge sharing in the future as well, you need a platform that is technically sound and prepared for the future. In addition, you do not want to have to worry about the content yourself and you must be assured that you are using a knowledge library that is cutting edge. Always provided with the most relevant and up to date training. And that you have a training partner who has the best agreements with the best training providers and who takes all the work off your hands in the L&D field.
Do you want to know more about the LMS system or do you have questions about our range of knowledge or our services? We would like to hear it!
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