In the 1990s, American psychologist Daniel Goleman coined the term “emotional intelligence”. The idea of the concept had already been exposed by Charles Darwin who cited in his work the importance of controlling emotions so that the individual is able to survive and adapt. And today, a lot has been said about how to develop emotional intelligence at work.
However, the media's attention to the term came after the publication of Goleman's book, entitled “Emotional Intelligence”. Since then, developing emotional balance at work has become increasingly important.
Seeing the importance of this theme, we have gathered in this article some valuable tips on how to develop emotional intelligence at work.
They are developmental methods to help maintain greater balance and sentimental control in everyday life. Are you interested? So read on and check it out.
What is emotional intelligence at work?
Widely used by psychology, emotional intelligence means that the more the individual is able to be aware of his emotions, the more emotionally skilled he is.
Nowadays, we see another need to control emotions, which is emotional intelligence at work. Most people spend most of their days in companies, living with completely different demands and personalities.
It is possible to imagine that without self-control, the professional may end up developing different types of emotional conflicts as a result of this pressure.
How to develop emotional intelligence at work
1. Improve your self-knowledge
The first step on how to develop emotional intelligence at work is to have self-knowledge.
Therefore, you must start to observe your emotions. Find it out:
- what makes you happy;
- what makes you afraid;
- what makes you frustrated;
- what makes you motivated, etc.
Next, notice how your thoughts and feelings are constructed.
In this way, it becomes possible to stop repeating standard behaviors and start to better control your reactions, your line of reasoning and the degree to which the inclement weather in life affects you.
Also, know your limits and respect them – having respect for yourself is also essential for you to be able to develop intellectually and be able to remain calm even in the most complex situations of the corporate world.
Read too: Psychological tests: how to use it in the selection of new talents?
2. Increase your self-confidence
Doubting your own abilities can make you become a reactive and negative person, who will act closed to new things and limit your creative process.
With that in mind, start developing your self-confidence. If you have been given a job, it means that you have the ability to do it. So try to do the best you can and believe that you will succeed.
For this, a support to learn how to develop emotional intelligence at work is coaching or starting a therapy process with a psychologist.
These professionals will be able to help you identify the causes of low esteem, for example, and will develop you to the point of eliminating the mental locks that are already etched in your subconscious.
Another way that can help you have self-confidence is to take more risks:
- Seek to do things you have never done;
- Expose your ideas more;
- Accept that proposal made by your leader, among other attitudes.
As you step out of your comfort zone, you will be able to generate results and discover new horizons, as well as discover in yourself previously hidden skills.
Keep in mind that fear is nothing more than a lack of knowledge. When you experience and understand the reality of the situation, it becomes possible to have more confidence.
3. Learn how to deal with negative emotions
Negative emotions are inevitable and having emotional intelligence does not mean entering into a state of denial about those emotions.
However, it is important to reframe these feelings, to be able to control impulses and to understand the reasons why the situations in question are generating this type of sensation.
Therefore, seek to constantly question yourself about the motivation of your emotions. That way, in addition to having control, you will be able to find wiser solutions to your problems.
The work environment often makes us feel insecure, but it is necessary to be more rational and create acts based on analysis and consideration so as not to act wrongly.
Understand better about hard skills and soft skills and how to evaluate them.
4. Learn to deal with the pressure of everyday life
One way to develop emotional intelligence at work is to be able to cope with the pressure of everyday life.
Try to think calmly, even if the circumstances around you are agitated. Remember that something can only affect you if you allow it.
Try to do your job in the best possible way, maintain your productivity and analyze the situations in a balanced way.
Being in a hurry to perform the tasks to escape the pressure of everyday life is useless. So do it dynamically, but never in a hurry and without revisions. This way, you avoid mistakes and save time.
It is also interesting to create a schedule of your activities so as not to miss deadlines for the delivery of your projects and to be able to do everything with quality.
5. Develop empathy
Empathy is critical to emotional intelligence. With that in mind, understand that:
- there are days when your boss will be more nervous;
- your co-worker will be less receptive;
- the reactions of the people around you will not always be guided by rational thinking.
That way, you can put yourself in the shoes of people and start not to take your reactions personally. That way:
- Use affection to deal with a conflict;
- Focus on solving the problem;
- Explain to your teammates that you are there to contribute and not to generate criticism and frustration.
Often, a moment of silence and a more subtle approach is enough for things to be resolved.
As we have seen, learning how to develop emotional intelligence at work requires great discipline.
It is worth remembering that in the initial process of knowing the countless facets of the mind, it is common to have relapses to old habits and to attitudes that do not fit the profile of wisdom with emotions.
However, do not be discouraged and take care of yourself with affection, understand your limits and develop your skills with patience. With this, it will be possible to gain more knowledge about their behaviors and improve them.
Reduce stress at work and save money
Emotional intelligence also impacts the way of dealing with money, because with self-confidence and control of emotions it is possible to invest and manage wages more wisely.
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