Principal functions
Here are the most common services of an HR support company:
- Process the information that will serve as support for the various functions of the department:
- Verify and record documentation pertinent to personnel activities (recruitment, training, claims, performance evaluations).
- Compile, prepare and update reports and documents related to the activities of the personnel described above.
- Provide assistance in the recruitment process:
- Post job offers.
- Gather information from applicants.
- Provide assistance in the selection of candidates.
- Schedule job interviews and provide assistance in said process.
- Administer and score pre-employment evaluations.
- Verify the data provided by the applicant, such as academic training and references.
- Follow up on candidates.
- Provide assistance in the hiring process:
- Prepare the file of the new employee.
- Verify that the documentation required for benefits and compensation is completed.
- Give the necessary induction about the company to new employees.
- Orient new employees regarding concerns they may have.
- Keep track of employee and claim files:
- Carefully review the files to verify that the required documentation is complete.
- Record and file complaints, performance reviews, and disciplinary actions.
- Complete the paperwork corresponding to the termination of the employment relationship and provide assistance during the staff exit interviews.
- Provide assistance in the administration of payroll and benefits:
- Process payroll.
- Track vacations and medical breaks.
- Answer questions regarding payroll.
- Audit the payroll to recommend the pertinent corrections.
- Participate in the resolution of complaints or claims, reconcile balances pertinent to benefits and approve invoices for payment.
- Update and keep track of employee benefits, their status or position, among others.
- Provide assistance in the coordination of internal events, whether recreational or training.
- Schedule trips for company executives.