In her book “The 130 golden rules for better remote collaboration” (223 pages, Marabout editions, 17.90 Pounds), the multi-entrepreneur Alexia de Bernardy takes a look at good practices in teleworking. Structured in seven chapters, its advice is aimed at everyone: employees, project managers and managers. “Genius is common sense applied to new ideas”, said Madame de Staël at the end of the 17th century. It's your turn !
1. “Express yourself at best … with your hands”
Like everyone else, you face cuts, delays, repetitive delays in videoconferences. Have you thought about using your hands? A thumbs up to let people know you're OK, a hand behind your ear for sound problems, a T with your hands to ask for a break, a raised hand (a real one!) To speak, etc. . “Imagine that you have to express yourself with someone who speaks your language badly or in a very noisy room”, recommends the author.
2. “Pick up his phone! “
Old. “Call your colleagues or collaborators with no other objective than to take news, without having anything to ask!” “ the author urges us. So yes, it's as old as the world before (well since the invention of the telephone) but this technique has the merit of being very effective in tightening the sometimes distended links. “Taking your phone without an efficiency objective is one of the fundamental practices. However, it falls into the category of actions that have been carried out too little, some finding it too simplistic. “
Bonus: it is also strongly recommended to ritualize your calls “To awaken the team's flame from a distance”. A “small daily action” can therefore be “To call a different person [de l'équipe, NDLR] per week in order to exchange informally ” (tip number 63 out of 130).
3. “Stop formal presentations and forget about PowerPoint”
“To avoid drowning in numbers and top-down formalism”, the author invites those who make presentations to follow those made “Simply orally “.
The ultimate, according to her: “Give upstream access to information […] so that everyone can access it asynchronously. “ The meeting then focuses “On the moments of interaction around key information or assistance needs. […] The attention of the teams is stronger ”, she assures.
4. “Train everyone in balance sheets”
More unexpectedly, Alexia de Bernardy recommends that companies give the keys ” it's clear “ to their teams to measure the health of the structure – even if it means taking time to train them for this. ” To share […] on the individual or financial performance of each one makes it possible to clarify the missions and the place of all the members of the team ”, can we read page 124.
5. “Send an agenda in the form of questions”
Always for the sake of dynamism, Alexia de Bernardy encourages managers and project leaders to tie up the objectives of a teleconference upstream. The interrogative form “Unlike closed points […] promotes the desire to contribute “, can we read page 147. For example, instead of a dish “point recovery / return from vacation”, why not imagine a “have you had any new ideas for the start of the school year? if so why ? “
6. “Become or provide a community manager”
Throughout the reading, the importance of clear and explicit communication is strongly encouraged to overcome the lack of non-verbal signals from a distance. This is why the entrepreneur advises to use social networks and / or internal media.
“Some companies have created an internal radio station with thematic programs (interviews, sharing of practices, etc.)”, she cites as an example. Especially since the “community” effect can go far beyond the framework of your company.
7. “Modernize your image from the first second”
When you are in a teleconference, Alexia de Bernardy suggests not to choose between the slides or the face of the speaker. ” You can […] combine the two. Professional speakers have all switched to digital formats during the health crisis, competing in creativity and innovation ”, she writes before relying on her own experience (minute autopromo): “LaWEBox [l'appli de management qu'elle a lancé, NDLR] uses the Prezi Video tool to create a video mask that overlays the screen of your procedure. “
8. “Create a mini-audience to be more alive”
As part of a videoconference where you speak in advance, “Whether your intervention is long, formal, top-down or whether it takes place in front of a large group of participants”, recreate a real assembly in flesh and blood where you are.
“The warmth of your words and your enthusiasm for speaking to them will be felt at a distance”, assures the author. And if you're lonely, desperately lonely, all that's left is the mosaic view ” for you to feed camera feedback from others ”.
9. “Go to the office to limit work addiction”
Even if you sometimes force yourself a bit, going to the office boosts remote productivity and well-being more generally. Alexia de Bernardy relies on the work of Alexis Peschard, addictologist and president of GAE Conseil: “The isolation generated by distance is responsible for increased risks of addictions, whether it be hyperconnection and workaholism (81%) or consumption of tobacco or alcohol (70%). “
Not to mention the risks weighing on psychological health, multiplying burn-out. Like daily routines (setting schedules, taking breaks, changing positions, talking with other people, etc.), moving around the premises of your company once in a while allows you to find a work-life balance. – personal life.
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